Apollo Healthcare Academy, operated by Apollo Knowledge ("Apollo Healthcare Academy," "Apollo Knowledge," "we," "us," or "our"), respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you access or use our website, application, platforms, products, courses, or other services (collectively, the "Services").
By accessing or using our Services, or by clicking "I Accept" where applicable, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal information as described here.
If you do not agree with this Privacy Policy, please do not use our Website, Application, or Services.
This Privacy Policy should be read together with our Terms of Use and any other applicable terms or policies.
Apollo Healthcare Academy (Apollo Knowledge) provides healthcare education, training, learning, and related services. To provide these Services effectively, we may need to collect and process certain personal information from students, prospective students, users, applicants, visitors, and other individuals who interact with us.
We are committed to collecting and using personal information only for legitimate and necessary purposes and to taking reasonable measures to protect it.
Depending on how you interact with Apollo Healthcare Academy, we may collect the following categories of information:
This may include:
When you use our learning platforms or applications, we may collect information such as:
If you purchase or enrol in any paid Service, we may collect information relating to:
Payment information may be processed through authorised third-party payment service providers.
We may collect information when you:
Where applicable to specific offline services, training, assessments, identity verification, or other activities, we may collect facial images or related information.
Where such information is collected, we will use it only for the relevant and stated purpose and in accordance with applicable laws.
When you use our website or Application, certain technical information may be collected automatically, including:
We may use this information to improve our Website, Application, Services, security, and user experience.
We may use your personal information for legitimate purposes, including to:
When you provide your contact information or consent to receive communications, Apollo Healthcare Academy may contact you through channels such as:
These communications may include:
You may opt out of promotional communications at any time by using the unsubscribe option provided in the communication or by contacting us.
Please note that you may still receive essential service-related or transactional communications where necessary.
Where consent is required under applicable law, we will obtain your consent before collecting or processing personal information for the relevant purpose.
By clicking "I Accept", submitting information through our website or Application, or otherwise providing consent where applicable, you acknowledge and agree to the processing of your personal information as described in this Privacy Policy.
Some Services may require additional information. Where required, we may request additional consent before collecting or processing such information.
Where processing is based on your consent, you may withdraw your consent at any time, subject to applicable legal, regulatory, or contractual requirements.
You may contact Apollo Healthcare Academy to request withdrawal of consent.
Please note that withdrawing consent may affect our ability to provide certain Services that require the relevant information.
Where you withdraw consent, we may stop the relevant processing and, where applicable, delete or anonymise your personal information, subject to:
We aim to maintain accurate and up-to-date personal information.
You are responsible for providing accurate information and informing us when your information changes.
You may contact us to request correction or updating of your personal information. We will take reasonable steps to process such requests in accordance with applicable law.
We may share personal information where necessary to provide our Services or fulfil legitimate business and legal purposes.
This may include sharing information with:
We require appropriate third parties handling personal information on our behalf to maintain reasonable safeguards and use the information only for authorised purposes.
You may request information regarding the third parties with whom your personal information has been shared, subject to applicable legal exceptions.
We may disclose personal information where we reasonably believe disclosure is necessary to:
We may not be able to disclose certain information where disclosure is restricted by law, including information requested for the prevention, detection, or investigation of offences or cyber incidents, or for prosecution or punishment of offences.
Apollo Healthcare Academy takes reasonable steps to protect personal information against unauthorised access, alteration, disclosure, loss, misuse, or destruction.
Depending on the nature of the information and the Services involved, security measures may include:
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. You should therefore take appropriate steps to protect your account credentials and personal information.
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, or as required by applicable law.
The retention period may depend on:
When personal information is no longer required, we will take reasonable steps to delete, anonymise, or securely dispose of it, subject to applicable law.
Our Website and Application may use cookies and similar technologies to:
You may be able to manage cookies through your browser or device settings. Disabling certain cookies may affect the functionality of some Services.
Our Website, Application, or communications may contain links to third-party websites, applications, platforms, or services.
Apollo Healthcare Academy is not responsible for the privacy practices, content, security, or policies of third-party services.
We recommend reviewing the privacy policies of third-party services before providing them with your personal information.
Subject to applicable law, you may have the right to:
To exercise these rights, please contact Apollo Healthcare Academy using the contact details provided below.
Certain requests may be subject to verification and applicable legal limitations.
Subject to applicable Indian law, you may have the right to nominate another individual who may exercise your rights in relation to your personal information in the event of your death or incapacity.
Such nomination shall be made in the manner prescribed by applicable law.
Our Services may be intended for students and learners of different age groups.
Where applicable law requires parental or guardian consent for the collection or processing of information relating to children or minors, we will take appropriate steps to obtain such consent.
If you believe that a child has provided personal information to us without the required consent, please contact us so that we can take appropriate action.
Depending on the technology providers and services used by Apollo Healthcare Academy, your personal information may be processed or stored in locations outside your state or country.
Where personal information is transferred or processed across jurisdictions, we will take reasonable steps to ensure that such processing is carried out in accordance with applicable laws and appropriate safeguards.
Apollo Healthcare Academy may update this Privacy Policy from time to time to reflect changes in our Services, technology, business practices, or applicable laws.
When we make material changes, we may provide an appropriate notice through our Website, Application, email, or other communication channels.
We recommend reviewing this Privacy Policy periodically to stay informed about how we handle personal information.
If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the processing of your personal information, please contact us:
Apollo Healthcare Academy (Apollo Knowledge)
Email: support@apolloknowledge.com
Address: Mezanine Floor, Ali Towers, Apollo Knowledge, Greams Rd, Chennai, Tamil Nadu 600006
For privacy-related requests, please clearly mention "Privacy Request" in your communication.
We will review and respond to requests in accordance with applicable laws and within the timelines prescribed by applicable regulations.
By accessing or using the Apollo Healthcare Academy Website, Application, or Services, you acknowledge that you have read and understood this Privacy Policy.
Where an "I Accept" option is provided, clicking "I Accept" constitutes your acknowledgement and consent to this Privacy Policy to the extent required under applicable law.
If you do not agree with this Privacy Policy, please discontinue your use of the Website, Application, and Services.
Our admissions team is here to guide you through every step of the process.